But Fieldglass Flex and the competitors that will inevitably follow leave untouched a fundamental disconnect between the ideas of workforce planning and contingent workers: HR worries about one and Procurement worries about the other. So, we say “good for SAP” in trying to bring a more robust solution to the challenges of managing contingent workers. We haven’t field-tested Flex, but SAP Fieldglass, like SAP SuccessFactors, seems to have a pretty solid fan base. Even if Fieldglass Flex streamlines things with only one of those clients, every little bit helps. SAP Fieldglass’s claim of “accurate billing and invoicing” feature are sure to be welcomed by contractors who often juggle multiple clients with multiple procedures. These are all undoubtedly welcome things to managers who must often scramble to find contract workers to get a project done on time. In December, SAP Fieldglass, a cloud-based solution for contingent-worker procurement and management, announced its Flex product, which it called “a first in its class workforce management solution that will reinvent how medium-sized businesses get work done.” In a press release, Fieldglass President Rob Brimm said the product gave mid-sized organizations “a simple, best-in-class solution to help find, engage and manage external workers.”įlex allows managers throughout an organization to take advantage of compliance, reporting and benchmarking tools, as well as standardized requisition and onboarding processes. Not only that, as demand for the best contingent talent grows, organizations will need to develop new strategies to recruit these workers, then develop and maintain their relationships. It’s almost a given that contingent workers are going to play a larger role in workforce strategies, and observers seem unanimous in their view that HCM technology vendors will work on developing better ways not only to account for contract workers in their planning, but also to better integrate them into the workforce, track their performance and manage them.
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